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Cancellation Policy

Last updated: January 1, 2026

At Code Vise, we believe in transparency and flexibility. This policy outlines how you can cancel your subscription and what happens after cancellation.

1. How to Cancel

You can cancel your Code Vise subscription at any time by:

  • Sending an email to hello@codevise.solutions
  • Contacting us through our website contact form
  • Calling our support team during business hours

Cancellation requests must be submitted at least 30 days before your next billing date.

2. Notice Period

We require 30 days' notice for all cancellations. This ensures a smooth transition and gives us time to prepare your website files and data for handover.

If you cancel with less than 30 days' notice, your subscription will continue until the end of the following billing cycle.

3. What Happens After Cancellation

Upon cancellation, we will:

  • Stop billing your payment method
  • Provide you with all website files, content, and database exports
  • Transfer domain ownership to you (subject to domain transfer fees)
  • Provide instructions for migrating your website to a new host

Your website will remain active until the end of your paid billing period.

4. Data Ownership

You own everything we built for you. We will provide you with:

  • All website files and code
  • All content and images you provided
  • Database exports (if applicable)
  • Domain ownership and transfer credentials

5. Domain Transfer

Domains registered through Code Vise can be transferred to your preferred registrar. We will assist with the transfer process. Standard domain transfer fees (typically PKR 500-1,500) are your responsibility.

6. Refunds

We do not offer refunds for partial months. If you cancel mid-cycle, you will retain access to your website and services until the end of your paid period.

No refunds are provided for setup fees, domain registrations, or third-party services already paid for.

7. Data Retention

After cancellation, we retain your data for 30 days to allow for any transition needs. After 30 days, your data may be permanently deleted from our systems.

8. Reinstatement

If you wish to reactivate your subscription after cancellation, you can do so at any time. Your website files will be restored if they are still available (within the 30-day retention period). A small reactivation fee may apply.

9. Suspension vs. Cancellation

Suspension is temporary and may occur due to non-payment. Suspended accounts can be reinstated by clearing outstanding payments.

Cancellation is permanent and requires 30 days' notice as outlined above.

10. Questions?

If you have questions about cancellation, please contact us at hello@codevise.solutions. We're here to help make the process as smooth as possible.

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